I see quite a few lists online of jobs you can outsource to a Virtual Assistant….
10 things a VA can do;
25 things a VA can do;
101 things a VA can do
and so on.
They’re all GREAT lists and show just how many admin jobs there are that can be outsourced to a VA, but of course none of them are going to tell you my skills and experience.
So, here you have it!
A simple list. The jobs I LOVE to do, with a few examples:
- Notes – client notes, training notes, meeting notes;
- Letters – formal and informal;
- Reports – funding, annual returns, committees and boards and including graphs, charts and images;
- Leaflets – company information leaflets, event leaflets, menus, price lists and services offered and special promotions;
- Forms – job applications, client record sheets, information recording;
- Posters – events, display boards, property to let, items for sale;
- Plans – business, operational and annual plans;
- Press releases and adverts;
- Instructions – ‘how to’ guides, instructions for staff and clients;
- Procedures – for staff and volunteers;
- Mail Merge documents;
- Infographics for posting online;
- Working with PDF’s – transferring to word, splitting in to more than one document etc;
- Large documents with complex numbering and referencing.
COPY EDITING AND PROOFREADING
- Checking your grammar and suggesting changes for online and print documents;
- Correcting punctuation and spelling;
- Checking the accuracy of your content;
- Checking the consistency of the formatting (and getting things to line up and fit well on the pages!).
- Sorting raw data and cleaning up in to columns/usable data;
- Staff records and timesheets;
- Creating and checking formulae;
- Inventory records;
- Creating charts, graphs and information to display in reports;
- Pricing records – cost from supplier, uplift and selling price;
- Project plans.
- Drafting a social media strategy for the week, month, quarter, year;
- Annual plans, business plans, policy and procedures;
- Backing up files and records;
- Assisting with recruitment – job descriptions, candidate selection, interview questions, arranging interviews etc;
- Financial housekeeping – entering receipts on your accounting records, chasing up late payments, issuing and chasing up refunds;
- Refreshing passwords and keeping these secure;
- Checking your voicemail;
- Adding important business dates to your calendar and issuing reminders – funding bid deadlines, accountancy deadlines etc.
- Creating naming structures for business and personal files;
- Organising online files in Dropbox, Google Drive etc;
- Regular clean up and archiving of files;
- Making sure personal information is saved securely and complies with ICO requirements.
- Creating presentations for speakers, training and charity events;
- Refreshing and updating existing presentations;
- Creating hand-outs and notes from presentations.
- Creating customer satisfaction questions for online surveys;
- Running and reporting on online surveys.
- Posting to your social media accounts;
- Creating images (using Canva, WordSwag etc) for social media posts;
- Moderating comments made;
- Answering customer queries;
- Planning promotions, and finding new followers/likers;
- Creating posts from your existing content (blog, website);
- Creating adverts for social media;
- Uploading to YouTube;
- Scheduling your posts using Hootsuite/Meet Edgar etc.
- Draft and post your blog;
- Moderating comments;
- Update your WordPress site;
- Backing up your blogs, plugins and site;
- Generate post ideas;
- Schedule posts.
MANAGING YOUR EMAILS
- Organising your emails and archiving/saving emails no longer required;
- Checking emails and responding as instructed;
- Flagging items that require your attention;
- Setting up out of office replies, and standard signatures;
- Setting up rules for particular emails;
- Setting up delegated access and forwarding;
- Managing permissions in your mailbox;
- Managing records for use in mail merge or emailing systems like MailChimp, Mad Mimi and Constant Contact.
MANAGING YOUR CALENDAR
- Making appointments on your behalf;
- Finding venues that work;
- Confirming attendees, meeting arrangements and rescheduling;
- Setting up reminders.
- Researching restaurants, places to visit/things to do, information for a blog, statistics, competitors pricing, travel options, venues.
I make that 72 things that Tick The List can do for you!
And there’s always going to be more to add. (There’s probably some I’ve forgotten, in all honesty!).
I have a list (yup, no surprise there!) of new things to add to my business skills in 2016, and they include creating video whiteboards and using Adobe InDesign… that’s two of the things I’ll be aiming to tick off my list this year. And marketing of course, that’s an ongoing lesson!
Hope this list helps you to see the scope of work a VA can do. And also, help you to see if I’m the type of VA you’re looking for.
Any skills you’re looking for that aren’t here?